Most purchases are processed within 3 to 15 minutes. Please ensure you are online in-game to receive your items. If you haven't received your purchase after 30 minutes, please open a support ticket in our Discord.

No. All purchases are final. Attempting a chargeback will result in a permanent ban from our network.

After your purchase is complete, please join our Discord and open a Custom Rank Ticket. Provide your Transaction ID and the specific name or colors you want for your tag. A staff member will then process your request and apply the rank to your account manually.

For any general help, bug reports, or player concerns, please join our Discord and open a ticket in the appropriate channel. This is the fastest way to get a response from our staff team and ensures your request doesn't get lost in-game chat.

We accept a wide range of global and local methods through our checkout, including Credit/Debit Cards, Apple Pay, Google Pay, PayPal, CashApp, and Venmo. We also support local options like iDeal, Paysafecard, and various gift cards.

We do not accept crypto directly through the webstore checkout. If you would like to pay using BTC, ETH, or LTC, please join our Discord and open a ticket.